From ZipCar, With Love

By Who Invented Roses

Reading between the lines of the fan letter response email sent by the fine folks at Zipcar regarding my recent post,  I’d say it’s:

  • 70% “You Dumbass”
  • 14% “Thanks For The Free Publicity”
  • 10% “Public Service Announcement”
  • 5% “We’re One Step Away From Revoking Your Membership Based On Driver Stupidity”
  • 1% “Cease and desist” 

The Letter:

Hi Katherine,

I just read your recent blog post about your Zipcar experience. I want you to know that Zipcar really appreciates your careful driving and attention to safety. I know how frustrating driving in DC can be, and I commend you for doing what you needed to do and calling a tow truck. In the future, you can always call 866-4ZIPCAR for assistance with a tow or road side assistance. Please tell me if there is anything I can do for you to make the Zipcar experience more enjoyable.

Regards,

Laura Last Name and Contact Information Deleted

Member Services Coordinator, Washington, D.C.

7 Responses to “From ZipCar, With Love”

  1. Laina Says:

    Do they periodically google “Zipcar” to make sure no one is trash talking them or what?

  2. Lyssabits Says:

    I think a lot of companies are doing this now. I got someone commenting in my LJ from Dell on the post where I was bitching about how the hard drive from my new laptop died an hour after getting the computer.

  3. LiLu Says:

    Is it bad I kind of thought that was sweet of her? It didn’t quite seem “You dumbass”… more like, “Way to know your limitations! Also, you’ve been flagged.”

  4. Thomas Says:

    My experience with Zipcar was so mediocre that I went out and bought a gas-guzzler.

  5. Herb Says:

    I may have once gotten a couple of t shirts for blogging about some shows on the Discovery channel. Hey I’m a BLOGGER not a journalist! And I am POOR! Now that we know that Zipcar is watching you should post some items greatly praising them and see if you can get some free passes.

  6. DCBlogs » DC Blogs Noted Says:

    [...] From ZipCar, With Love. Read this post and the original one. Who Invented Roses. [...]

  7. suz Says:

    The whole world is watching! The whole world is watching! Er…

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